FAQ
Straight answers, no fluff.
Can't find what you're after? WhatsApp us. Usually a reply within 10 minutes during the day.
Most plans start counting validity when the eSIM first connects to a supported network at your destination.
Yes. Keep your local SIM in the other slot for calls or OTP while using rivoSIM for travel data.
After successful payment, your QR code and activation details are delivered digitally and remain available inside your dashboard.
bKash is supported for BDT checkout. Other payment options may be added later.
Hotspot depends on the specific package and local network policy. Check the package details before purchase when hotspot support matters.
Still stuck?
Talk to a human in Dhaka.