Privacy Policy

Introduction

At rivoSIM (an eSIM from Jetrivo), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

Information We Collect

We may collect the following types of personal data:

• Personal Details: Name, email, phone number, and payment details.
• Device Information: IP address, browser type, and operating system.
• Usage Data: Information on how you interact with our website and services.

How We Use Your Information

We use collected data to:

• Process and manage eSIM purchases and activations.
• Provide customer support and respond to inquiries.
• Improve our services and enhance user experience.
• Ensure security and prevent fraud.
• Send updates, promotional offers, and important service notifications.

Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment processors and technical partners.
• Legal Authorities: If required by law or to protect against fraud.
• Marketing Partners: For promotional purposes (only with consent).

Data Security

We implement security measures to protect your personal data, including encryption and secure servers. However, no online service is completely risk-free, so users should take precautions to protect their information.

Cookies and Tracking

We use cookies to enhance website functionality, analyze traffic, and personalize content. Users can manage cookie preferences through browser settings.

Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request restrictions on data processing.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website.

Contact Us

For any privacy-related inquiries, please contact us:

📧 Email: tech.jetrivo@gmail.com
🌐 Website: rivosim.com