1. Introduction
These Terms and Conditions govern the use of RivoSim (eSIM from Jetrivo) services. By purchasing and using RivoSim, you agree to comply with these terms.
2. Service Description
RivoSim provides digital SIM cards that enable mobile data access in multiple countries without requiring a physical SIM.
3. Eligibility
- The service is available to customers using eSIM-compatible devices.
- Users must provide accurate personal and payment information.
4. Purchases & Payments
- All purchases are final and non-refundable unless stated otherwise.
- Payment must be made using available payment methods, including bKash.
5. Usage Policy
- The eSIM is for personal use only and cannot be resold.
- Users must comply with local regulations regarding internet usage in their respective locations.
6. Refund & Cancellation
- Refunds will only be considered for non-functional eSIMs due to technical issues from Jetrivo.
- Once activated, eSIMs cannot be refunded or transferred.
7. Data Coverage & Limitations
- Data speed and network availability depend on the local telecom operators.
- Jetrivo is not responsible for disruptions caused by third-party network providers.
8. Privacy & Security
- Personal data will be collected and stored securely as per our Privacy Policy.
- Jetrivo will not share user data without consent, except where required by law.
9. Liability Disclaimer
- Jetrivo is not liable for service disruptions, including slow speeds or unavailability in certain regions.
- We do not guarantee uninterrupted service at all times due to reliance on third-party telecom providers.
10. Amendments
Jetrivo reserves the right to modify these terms at any time. Users will be notified of significant changes.
11. Contact Information
For inquiries or support, contact us:
📧 Email: tech.jetrivo@gmail.com
🌐 Website: reivosim.com
